Buyer Protection: 3-Day Returns & 7-Day Replacements

Return, Replacement & Refund Policy

Transparent, fair, and reliable returns for all clothing and ethnic fashion orders.

Initiate customer returns within 3 days or size replacements within 7 days of delivery.

Automated reverse pickup across 19,000+ Indian pincodes upon return verification.

Refund processed to original method (Prepaid) or direct IMPS/UPI (COD) post warehouse verification.

1. Return Eligibility Criteria

Items are eligible for return or size exchange if:

Eligible for Return

Non-Returnable Items

Log in to your account and navigate to My Orders.
Select the delivered order and click "Request Return / Exchange".
Select the reason (e.g. Size Exchange, Quality issue) and attach clear photos if damaged.
Our logistics team will schedule a doorstep reverse pickup within 24-48 hours.

Prepaid Orders (UPI/Cards/Netbanking): Refund is initiated automatically to the original source method within 24 hours of warehouse quality check. Banks typically reflect credit in 3–5 business days.
Cash on Delivery (COD) Orders: You will be prompted to enter your Bank Account / UPI ID for direct IMPS transfer once pickup is verified.